Delivery, Service & Furnishing in Mallorca
Buying furniture for a home in Mallorca should feel straightforward. LoNiu Home is based in Palma and works with homeowners, designers and property professionals across the island, from individual pieces to complete furnishing schemes.
Our aim is simple: clear information before you order, realistic lead times, careful coordination and a local point of contact if you need help.
Free standard delivery across Mallorca · Local furnishing advice · Inside delivery, assembly & installation available · Support before and after ordering
Contact LoNiu Home · Company & Legal Information
Buying with LoNiu Home
Local advice before you order
If you are unsure about dimensions, finish, proportions or access, send us your plans, measurements or photographs before ordering. We can help check whether a piece is suitable for the room and whether there are any delivery considerations to resolve in advance.
Free standard delivery in Mallorca
Standard delivery is free across Mallorca for the current online collection. Standard delivery means delivery to the normal accessible delivery point for the property. Large, heavy or unusually difficult deliveries may require additional planning.
Inside delivery, assembly, installation, lifting equipment or special-access services can be arranged where required and are quoted separately.
Lead times & availability
If a product is available from the supplier now, our typical delivery time to Mallorca is approximately 3–4 weeks.
If the supplier shows a future availability date, we use that date as the starting point and allow approximately a further 3 weeks for transport and delivery to Mallorca. Where a specific supplier date is known, we will show that information on the product page.
Lead times are estimates rather than guaranteed delivery dates unless we have confirmed otherwise in writing.
Why we ask for your telephone number
For furniture orders, a telephone number is important for delivery coordination. It also allows us to contact you quickly if a supplier date changes, if an item arrives earlier than expected, or if there is any delay affecting your delivery. We use it as a practical part of managing your order and delivery.
Difficult access
Mallorca properties can involve narrow streets, stairs, restricted vehicle access, small lifts or terraces above street level. For sofas, dining tables, beds and other large pieces, please tell us about any access restrictions before ordering.
If special handling, lifting equipment or additional labour is required, we will explain this and agree any additional cost before arranging the service.
More than an online furniture shop
From one piece to a complete home
LoNiu Home can help with a single item, several rooms or a complete villa or apartment. We work from plans, photographs, dimensions and design briefs to create coherent selections across furniture, lighting, rugs, textiles and accessories.
Interior & furnishing support
If you are furnishing a new home, renovation or second residence, we can help coordinate scale, materials, finishes and delivery timing. The service can be as simple as checking a dining table against your plan or as complete as preparing a coordinated furnishing scheme for the property.
Products not shown online
Looking for a piece you don't see online? Send us a photo, the dimensions or a reference and we will check availability and pricing for you through our wider sourcing network.
Delivery, damage & after-sales support
When your order arrives
Please inspect the packaging and item as soon as reasonably possible after delivery. If you notice visible damage, keep the packaging where possible and take clear photographs of the item, packaging and any affected areas.
If something is damaged
Contact LoNiu Home promptly with your order details and photographs. We will review the issue with you and the relevant supplier or carrier and explain the next steps.
Returns & cancellations
Returns, cancellations and refunds are handled in accordance with the conditions applicable to the order and our published store policies. Made-to-order, customised or specially sourced items may be subject to different conditions from standard stocked products.
If you are unsure whether an item can be returned, or if you need to cancel an order, contact us before taking any action so we can confirm the position for that specific product.
Materials & natural variation
Many LoNiu Home pieces use timber, stone, marble, travertine, woven fibres and other natural or hand-finished materials. Variations in grain, veining, texture, tone and finish are part of the character of these materials and are not necessarily defects.
If colour or finish is especially important for your project, contact us before ordering and we will help you assess the available information.
Frequently asked questions
Do you deliver throughout Mallorca?
Yes. Standard delivery is free across Mallorca for the current online collection. Special access, inside delivery, assembly or installation can be quoted separately where required.
How long does delivery normally take?
If the product is available from the supplier now, typical delivery to Mallorca is approximately 3–4 weeks. If the supplier gives a future availability date, we allow approximately a further 3 weeks from that date for transport and delivery to Mallorca.
Can you help check whether furniture will fit?
Yes. Send us plans, room dimensions, photographs and any relevant access information. We can help assess scale, layout and practical delivery considerations before you order.
Can you arrange assembly or installation?
Yes. Inside delivery, assembly and installation can be arranged in Mallorca where required. These services are quoted separately depending on the item, property and access.
Can you furnish a complete villa or apartment?
Yes. We can prepare coordinated selections for living, dining, bedrooms, terraces, lighting, rugs, textiles and accessories, working from plans, photographs or a design brief.
What if my property has difficult access?
Contact us before ordering. Narrow streets, stairs, small lifts and restricted vehicle access are common in Mallorca and can usually be planned for if we know about them in advance.
What happens if an item arrives damaged?
Contact us promptly with your order details and clear photographs of the item and packaging. We will review the case and explain the next steps.
Need help before ordering?
Send us your plans, measurements, photographs or the product references you are considering. We would rather resolve a question before you order than leave you uncertain afterwards.