Política de privacidad

Legal notice and general conditions of purchase of the website of PAUL ROBINSON SL

1. INTRODUCTION

This website is operated under the name www.loniuhome.com by PAUL ROBINSON SL., a Spanish company with CIF number B16560716, and registered office at Calle Pons i Gallarza 10, Palma de Mallorca, Baleares.

These general conditions regulate the use of the website www.loniuhome.comThe use of this website implies full acceptance by the user of the terms and conditions contained in these General Conditions.

PAUL ROBINSON SL. is an authorized distributor of the brands offered on this website.

1. USE OF OUR WEBSITE

By using this website and place orders through it you agree to: 1. To make use of this website only to make legally valid inquiries or orders. 2. Not to place any false or fraudulent orders. If we reasonably believe that such an order has been placed we will be entitled to cancel it and inform the relevant authorities. 3. To provide us with your email address, postal address and/or other contact details truthfully and accurately. You also agree that we may use this information to contact you if necessary (see our Privacy Statement). if you do not provide us with all the information we need, we will not be able to fulfill your order. By placing an order through this website, you represent that you are at least 18 years of age and have the legal capacity to enter into a contract.

1. CONDITIONS OF PURCHASE AND SALE.

These conditions govern the sale of products offered by PAUL ROBINSON SL. in its online store www.loniuhome.comand users or customers who contract through the online store.

The purchase process is detailed in the "shopping guide". The purchase of the products offered requires prior registration by the client or end user through the web page. The completion and shipment of the express order of purchase means the full adhesion and without reservations to the present conditions.
LoNiu Home will show in every moment the products offered for sale, together with some of its characteristics and its price.
The products and services of the present online store are for the territorial scope of the Peninsula and Balearic Islands.

1. AVAILABILITY OF THE PRODUCTS

All product orders are subject to the availability of the same. In this sense, if there are difficulties in the supply of products or if there are no items in stock, we reserve the right to provide information about substitute products of equal or superior quality and value that you can order. If you do not wish to order such substitute products, we will refund any amount you may have paid.

1. DELIVERY

You can consult the particular conditions about shipments, exchanges and returns in this link.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. Please note in any case that we do not deliver on Saturdays, Sundays and holidays. For the purposes of these Conditions, "delivery" or the order shall be deemed to have taken place or to have been "delivered" at the time of signing for receipt of the same at the agreed delivery address.

1. IMPOSSIBILITY OF DELIVERY

If after two attempts we are unable to deliver your order, we will try to find a safe place to leave it. We will also leave you a note telling you where your order is and how to pick it up. If you will not be at the place of delivery at the agreed time, please contact us to arrange delivery on another day. In the event that 45 days after your order is available for delivery, the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the Contract and we will consider it terminated. As a consequence of the termination of the Contract, we will refund you the price paid for such products as soon as possible and, in any case, no later than 30 days from the date on which we consider the Contract to be terminated. In such cases, we shall be entitled to charge you for the transport costs incurred for the shipment.

1. PRICE AND PAYMENT

The price of each product will be the one stipulated at all times on our website.
The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount due as set out in our Shipping Costs Guide.
Once you have made your purchases, all the items you wish to buy will have been added to your basket and the next step is to process the order and make payment. To do this: 1. Click on the "Shopping Cart" button at the top of the page. 2. Click on the "View Cart" button. 3. Click on the "Checkout" button. 4. Fill in or check the contact information, the details of your order, the address to which you want the order to be sent and the address to which the invoice is to be sent. 5. Enter your payment details. 6. Click on "Authorize Payment".

Although we try to ensure that all prices on the website are correct, errors may occur. If we detect an error in the price of products, we will inform you and give you the option of reconfirming your order at the correct price or cancelling it and refunding any amounts you have paid. We shall not be obliged to supply the product(s) at the incorrect lower price (even if we have confirmed the order), if the pricing error is obvious and unmistakable and could reasonably have been recognized by you as the incorrect price.

The possible means of payment for fulfilling orders shall be as follows: - Payment by Credit Card We accept payment by all major credit cards. In the purchase process the bank we work with (CaixaBank) will ask you for three pieces of information, card number, expiration date and your identification number or CVC2.- Paypal Payment: Which allows you to make transactions faster than checks or money orders, maintaining the privacy and security of financial information and reducing the risk of fraud. Additional information: www.paypal.com - Payment by bank transfer or deposit in account: We accept payment by bank transfer or deposit in account. In these cases the order request will be a mere reservation, being essential to finalize the order and proceed with the shipment of the products purchased, that the payment transfer or deposit in account is made within a maximum period of 7 calendar days from the time the online order request is made.

7.1. COUPONS AND VOUCHERS

Vouchers or discount vouchers are obtained by signing up for the newsletter, loyalty program or through the company's marketing campaigns.
The vouchers or bonuses cannot be accumulated among themselves, nor are they compatible with other promotions or with products in the Offers section.
The conditions for redeeming the vouchers will appear in the mailing or publication of the voucher, and a minimum purchase order, a specific purchase period or a new customer's first purchase may be a condition of use.
In purchases in which products on offer are combined with other products, only the amount of the products that are not on offer will be taken into account for the fulfillment of the minimum order condition.

1. VALUE ADDED TAX

In accordance with the provisions of article 68 of Law 37/1992, of 28 December, on Value Added Tax, the delivery of the articles shall be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate shall be that legally in force at any given time depending on the specific item in question.

1. RETURN/EXCHANGE POLICY

9.1 LEGAL RIGHT TO WITHDRAW FROM THE PURCHASE.

The customer, provided that their status was the consumer, will have 14 calendar days from receipt of the product, or the last of the products purchased in the same order, to partially or fully exercise their right of withdrawal. In case of withdrawal, total or partial, PAUL ROBINSON SL Customer refunded by the same means used to pay, the amounts received by the / the product / s returned / s, within a maximum period of three working days after PAUL ROBINSON SL had received the returned product.

Notwithstanding the foregoing, and without prejudice to the exceptions that are expressly provided for in the regulations in force at all times, will not be able to exercise the above withdrawal in the case of acquisition of products made according to the specifications of the consumer and user, or clearly personalized or custom-made.

9.2 RETURNS OF DEFECTIVE PRODUCTS.

In cases where you consider that at the time of delivery the product does not conform to what is stipulated in the Contract, you must contact us immediately, within a maximum period of 48 hours, through our contact form, providing product data and the damage suffered, or by calling 971 721 510 where we will tell you how to proceed. The return or replacement of the item will be made immediately to the date on which we send you an email confirming that the return or replacement of the non-conforming item. The amounts paid for those products that are returned because of a defect or defect, when it actually exists, will be refunded in full, including delivery costs incurred to deliver the item. The refund will be made by the same means of payment that was used to pay for the purchase. The rights recognized by the legislation in force remain unaffected.

1. LIABILITY AND DISCLAIMER OF LIABILITY

Except as otherwise expressly provided in these Terms and Conditions, our liability in connection with any product purchased on our website shall be strictly limited to the purchase price of such product. Notwithstanding the foregoing, our liability is not excluded or limited in the following cases: - In the event of death or personal injury caused by our negligence; - In the event of fraud or fraudulent misrepresentation; or - In any matter in which it would be illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability. Without prejudice to the foregoing paragraph and to the extent legally permitted, and except as otherwise provided in these Conditions, we will not accept any liability for the following losses, however arising: - loss of revenue or sales; - loss of business; - loss of profits or loss of contracts; - loss of anticipated savings; - loss of data; and - loss of management time or office hours. to the extent permitted by law, we exclude all warranties, except those that cannot be legitimately excluded for consumers and users. The provisions of this clause shall not affect your statutory rights as a consumer and user, nor your right to withdraw from the Contract.

1. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademark and other intellectual property rights in the materials or content provided as part of the website belong at all times to us or to those who have licensed their use to us. You may use such material only as expressly authorized by us or our licensors. This does not prevent you from using this website to the extent necessary to copy your order information or Contact details.

1. VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

You must not misuse this website by knowingly introducing viruses, Trojan horses, worms, logic bombs or any other technologically harmful or damaging programs or material onto this website. You will not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our website. You agree not to attack this website through a denial-of-service attack or a distributed denial-of-service attack. Failure to comply with this clause could lead to the commission of offenses punishable by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Furthermore, in the event of a breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer, computer equipment, data or materials on account of your use of this website or your downloading of any content from or redirected to this website.

1. LINKS FROM OUR WEBSITE

In the event that our website contains links to other websites and materials of third parties, such links are provided for informational purposes only and we have no control over the content of such websites or materials. We therefore accept no liability for any loss or damage arising from their use.

1. WRITTEN COMMUNICATIONS

Applicable law requires that some of the information or communications we send you must be in writing. By using this website, you agree that most communications with us will be electronic. We will contact you by e-mail or provide you with information by posting notices on this website. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send to you electronically comply with legal requirements to be in writing. This condition shall not affect your statutory rights.

1. NOTICES

Notices from you should preferably be sent to us through our contact form. In accordance with the provisions of clause 19 above and unless otherwise stipulated, we may send communications either by e-mail or to the postal address provided by you when placing an order. Notices shall be deemed to have been received and properly made at the same time they are posted on our website, 24 hours after an e-mail has been sent, or three days after the postmark date of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it was properly addressed, properly stamped and duly delivered at the post office or in a mailbox and, in the case of an e-mail, that it was sent to the e-mail address specified by the recipient.

1. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The Agreement is binding on both you and us, as well as our respective successors, assigns and assignees. You may not convey, assign, encumber or otherwise transfer a Contract or any of the rights or obligations under it to or for you without obtaining our prior written consent. We may convey, assign, encumber, subcontract or otherwise transfer a Contract or any of the rights or obligations under a Contract to or for us at any time during the term of the Contract. For the avoidance of doubt, such assignments, assignments, encumbrances or other transfers will not affect your statutory rights, if any, as a consumer or void, reduce or otherwise limit any express or implied warranties that we may have given to you.

1. EVENTS BEYOND OUR CONTROL

We shall not be liable for any failure or delay in the performance of any of our obligations under a Contract caused by events beyond our reasonable control ("Force Majeure Event"). Force Majeure Events shall include any act, event, default, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following: 1. Strikes, lockouts or other industrial action. 2. Civil commotion, riot, invasion, terrorist attack or terrorist threat, war (declared or undeclared) or threat or preparation for war. 3. Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster. 4. Impossibility of the use of trains, ships, airplanes, motor transport or other means of transportation, public or private. 5. Impossibility of using public or private telecommunications systems. 6. Acts, decrees, legislation, regulations or restrictions of any government or public authority. 7. Strike, failure or accidents of maritime or river transport, postal or any other type of transport. it shall be understood that our obligations under the Contracts shall be suspended during the period in which the Force Majeure Event continues, and we shall have an extension of time to perform such obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable efforts to bring the Force Majeure Event to an end or to find a solution that will enable us to perform our obligations under the Contract despite the Force Majeure Event.

1. WAIVER

The failure by us to require strict performance by you of any of your obligations under a Contract or these Conditions or the failure by us to exercise any rights or remedies to which we may be entitled under such Contract or these Conditions shall not constitute a waiver or limitation of any such rights or remedies or relieve you of any such obligations. No waiver by us of any particular right or remedy shall constitute a waiver of any other right or remedy under the Agreement or the Terms. No waiver by us of any of these Terms or any rights or remedies under the Agreement shall be effective unless it is expressly stated to be a waiver and is given and communicated to you in writing in accordance with the Notice section above.

1. PARTIAL INVALIDITY

If any of these Conditions or any provision of a Contract is declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in full force and effect and shall not be affected by such declaration of nullity.

1. ENTIRE AGREEMENT

These Terms and any document expressly referred to herein constitute the entire agreement between you and us relating to the subject matter hereof and supersede any prior covenant, agreement or promise made between you and us orally or in writing. You and we acknowledge that we have consented to enter into the Agreement without relying on any representations or promises made by the other party or which could be inferred from any statements or writings in the negotiations between us prior to the Agreement, except as expressly set out in these Terms. Neither you nor we shall have any remedy in respect of any untrue statement made by the other party, whether oral or written, prior to the date of the Contract (unless such untrue statement was made fraudulently) and the only remedy available to the other party shall be for breach of contract in accordance with the provisions of these Conditions.

1. OUR RIGHT TO MODIFY THESE TERMS

We have the right to revise and modify these Terms at any time. You will be bound by the policies and Terms in effect at the time you use this website or place each order, unless we are required by law or governmental action to make retroactive changes to such policies, Terms or Privacy Policy, in which case any such changes will also affect orders you have previously placed.

1. APPLICABLE LAW AND JURISDICTION

The use of our website and contracts for the purchase of products through this website shall be governed by Spanish law.
The parties submit, at its option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile. Also, as an entity adhered to CONFIANZA ONLINE and under the terms of its code of ethics, in case of disputes relating to recruitment and online advertising, data protection, protection of minors and accessibility, the user can go to the extrajudicial resolution of disputes CONFIANZA ONLINE (www.confianzaonline.es).

1. COMMENTS AND SUGGESTIONS

Your comments and suggestions are welcome. Please send us such comments and suggestions through our contact form.

1. WITHDRAWAL

SEND TO:
PAUL ROBINSON SL
CALLE PONS I GALLARZA 10
07004 PALMA

design@loniuhome.com

WITHDRAWAL DOCUMENT

CUSTOMER NAME: _________________________________
ORDER DATE:____________________________________
MEANS OF PAYMENT:_______________________________________
PRODUCT PURCHASED:________________________________
CURRENT DATE:_________________________________________
ACCOUNT FOR RETURN:__________________________

The undersigned, in accordance with the right that the current legislation recognizes, requests the withdrawal of the above referenced product. 

S.f.- The Customer